Key Facts and Figures

Who are partmaster?

We are the UK's largest retailer of appliance spare parts and accessories. Here is everything you need to know about partmaster in a nutshell:

  • partmaster is part of Connect Distribution Services Limited
  • We have more than 40 years experience within the appliance spares industry
  • We stock more than 1.5 million competitively priced spares and accessories from more than 500 leading manufacturers
  • Our product range spans everything from kitchen appliance spares to electrical accessories and household essentials
  • We have strong and long-standing relationships with all the leading appliance manufacturers
  • We employ more than 500 people across our head office complex, call centre and national distribution centre (NDC)
  • Our NDC features a 240,000 sq. ft automated track system and enough housing to ensure 120,000 of our top selling lines are continuously in stock
  • Every month our warehouse processes in excess of 180,000 product lines
  • We have a dedicated customer support team based in our 200 seat contact centre
  • Our website features an easy-to-use online part finder and speedy delivery.
  • We have more than 50 appliance how to videos available on YouTube and in our Advice Centre
  • Our customers can buy online, over the phone or communicate with us through social networks including Twitter and Facebook
  • Through our sister company, Repaircare, we can offer a complete appliance repair service under guarantee across the UK including fault diagnosis, part supply and repairs.
  • We have expanded into Europe and can now deliver to destinations including France, Spain, Slovenia and many more.

For up-to-date developments and all the latest news, visit our press releases section

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0344 800 3456

Contact Centre opening times

Monday - Friday 9am - 5.30pm

Saturday - SundayClosed

Alternatively, click here to contact us via email